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Coronavirus Patient Information

We are in the process of updating our main phone system messages. The situation is changing daily and it will take some time for us to redesign the messaging system.  We apologise for any contradictory information that is given on the phone system.  For most up-to date information please see our website.

Prescriptions

Due to the coronavirus outbreak we will temporarily accept repeat medication requests over the phone.  You can also order medication by signing up for online services which can be accessed through our website, or by signing up for the NHS app.  Please speak to a member of staff to register for online services if you have not already done so.

New Registrations

Due to the situation with Coronavirus we will not be accepting new registration forms at the practice in person.  You can either email your completed registration pack to nccg.rdhgurgent@nhs.net  or place in the post box at either site or by Royal Mail, where one of our members of staff will process your application as soon as possible.

Sick Notes

Please see the information on the Gov.uk for advice to employees regarding isolation notes - Advice for employees 

Coronavirus FAQ's

Q - Can you prescribe an inhaler I had some time ago just in case I need it but I am feeling well at present?

A - It is not appropriate to be issuing inhalers on the assumption you may need it.  If you are feeling unwell you will need a telephone call from an appropriate clinician.

Q - I have various symptoms - can I go to work?

A - We  can not give work related advice please refer to the NHS 111 self assessment tool 

 

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