Rothwell and Desborough Health Care Group have a Patient Participation Group (PPG) which is made up of volunteers interested in healthcare issues. They meet to decide ways and means of making a positive contribution to the services and facilities offered by the surgery to its patients. It is an excellent way for us to keep in touch with the patient perspective and improve the patient experience.
The PPG can also help to influence the provision of health and social care, make positive suggestions about the practice and their own health care, develop self help projects to support fellow patients and contribute to the practice through more practical ways such as fundraising or organising support groups.
The surgery conducted a patient experience survey between December 2013 and February 2014. The feedback we gained will help us to assess the service we currently provide and look at how we can improve our services in the future. The survey results can be found by clicking the link below.
Patient Survey Results
The survey helped the practice to produce an action plan for the upcoming year. Details of which can be found in the Patient Participation Group Report below.
Patient Group Report & Action Plan