As a training practice we have medical students and training doctors working in the surgery. You may have an appointment at the surgery or receive a home visit from them.
These are doctors who are completing their training to become GPs by spending a year in General practice having worked in hospitals for some years. They work with us under the supervision of their trainer Dr Pattar, Dr Montgomerie or Dr Rahuf.
From time to time, they work in joint surgeries with a Partner as part of their training. We also make video recordings of some of their consultations to review their performance. You will always be asked if you consent to see a trainee, to have two doctors in your consultation or to have your consultation videoed.
Medical students spend five years at university. In their second year they spend time in General practice. It is very useful for them to gain experience from meeting patients in the surgery and at home. It helps them understand the impact of illness on peoples’ lives far better than they can achieve in hospitals.
They are not qualified doctors and cannot prescribe. All their work with patients is supervised closely. Dr Kalra is responsible for medical student training.
A very important part of the training of doctors is to use videotaped recordings of consultations to assess the doctor’s competence and to help them develop their consultation skills. Video recordings of consultations are used for assessment and may be viewed outside the practice by assessors who do not know the doctor or the patient.
Every consultation that is video-recorded is done with the informed consent of the patient. That means that the patient understands that the recording is being made, the purposes for which it will be used, who will see it and how long it will remain in existence. No coercion will be used to persuade the patient to agree to the recording.
|The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.|
Practice Business Manager
|Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.|